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Due to high volume of orders and interactions, it may take longer for you to respond. We are working diligently during this critical time and we appreciate your patience.

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FAQs

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Customer Support

Mon-Sat : 8:00AM - 5:00PM

Frequently asked questions

Have questions? We’re here to help

How long does it take to receive a response?

We aim to respond to all inquiries within 24-48 hours, Monday through Friday.

Can I modify my order after placing it?

Yes, if you contact us within 12 hours of placing your order, we’ll do our best to accommodate changes.

What should I do if I have an issue with my order?

Please reach out to us directly via our contact form or email. We’re here to help resolve any issues quickly.

How do I check the status of my shipment?

You can track your order using the tracking link sent to your email once your order is shipped.

Can I request a refund or exchange?

Yes, please visit our Returns & Exchanges page or contact us within 30 days of purchase for assistance.

Thanks for contacting us. We'll get back to you as soon as possible.

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