Terms of service
Terms of Service page describes the rules and guidelines for using a website or an application. It outlines the legal responsibilities of the user and the owner of the website or application.
Please read these terms of service carefully before accessing the website or
to use it. By accessing or using any part of this site, you agree to be bound by the following terms and conditions.
these terms of service. If you do not agree to all of the terms of this
agreement, you cannot access or use the website.
This website (hereinafter referred to as the "Website") is owned by Shenzhen Chimera Technology.
Co. Ltd S.à.r.l, (hereinafter, "the Company") and is hosted by Infomaniak Network SA (hereinafter,
the "Host"). The Host provides the online e-commerce platform
allowing the sale of our products and services.
By accepting these terms and conditions, you declare that you are at least the age of majority in your country of residence.
your state or province of residence, or consent to the use of the Website by a minor.
1. Purpose
The purpose of these general terms and conditions of sale is: ∙ To define the contractual relationship between "Carlos Manuel Ponte Silva" the company
headquartered in 1373 Chavornay VD - Switzerland, and
Shenzhen Chimera Technology Co. Ltd S.à.r.l, (hereinafter, "the Seller") having its registered office at
head office at 25D, Black A, 1866 Lvjing Residence, Minzhi Street, Longhua New
District, Shenzen City and the buyer; ∙ To define the conditions applicable to any purchase made through the Website, whether
whether the buyer is a professional or a consumer.
The Company reserves the right to modify the terms and conditions at any time. In the event
the applicable conditions will be those in force on the date of the order by
the buyer.
The sale, when concluded, is between the seller and the buyer to the exclusion of
Carlos Manuel Ponte Silva, who provides and manages the website.
By accessing and using the Website in any way, including, but not limited to, browsing
on it, by creating an account or by contributing to the content or other elements of the site
Web, you understand, acknowledge and expressly agree to be bound by the terms and conditions
use.
By accepting the present conditions of use, the purchaser declares to have reached the age of majority.
majority in the state where they reside. The use of our products for illegal or unlawful purposes is prohibited.
is prohibited.
2. Characteristics of goods and services offered
The products and services offered are those listed in the catalog published on the website.
of the Company and are offered by a duly identified Seller who assumes responsibility for them.
to the exclusion of Carlos Manuel Ponte Silva.
These products are offered for sale while stocks last.
The photographs and colors of the products illustrated on the website provided by the Vendor
under its responsibility cannot guarantee a perfect similarity with the product.
offered, especially in terms of colors.
3. Rates
On the payment page, the main price is displayed, along with VAT. However, in
In some cases, VAT, other taxes, customs duties and/or charges levied by your country of
destination will be charged to the buyer.
The Company reserves the right to modify its prices at any time.
price appearing in the catalog on the day of the order will be the only one applicable to the buyer.
In the event of a VAT error, this may be subject to adjustment.
in accordance with applicable rules.
Prices do not include order processing, shipping and handling costs.
insofar as they are applicable.
4. Geographical area
The Company reserves the right, but is under no obligation, to restrict sales of its products or services.
services to any person, geographic region or jurisdiction, or to limit the quantities
sold.
5. Controls
It is the purchaser's responsibility to provide complete and accurate information and to confirm any errors.
information and content related to the various items they wish to purchase via the
information provided prior to submitting an order.
It is assumed that the buyer has full knowledge and understanding of the details
of the items he/she purchases when submitting the order, the Company shall not be
be held responsible for problems arising after the sale, and resulting from a faulty
interpretation of information and related content on the website.
Once the items have been selected, they will be added to the buyer's shopping cart.
The buyer must then :
- Fill in the identification form with all contact details
or give your customer number if you have one;
- Confirm your order after checking it;
- Make payment in accordance with the terms and conditions ;
- Confirm your order and payment.
The Company shall not be liable if the information provided on the website is incorrect or incomplete.
not accurate, complete or up-to-date.
The Company reserves the right to refuse any order entrusted to it. It may, at its
discretion, limit or cancel the quantities purchased per person, per household or per
order.
These restrictions may include orders placed by or with the same customer account, the
same credit card and/or orders using the same billing and/or shipping address.
delivery.
The buyer confirms that he/she is not a merchant or is ordering for resale purposes.
In the event of modification or cancellation of an order, the Company will attempt to inform
by contacting the purchaser's e-mail address and/or billing address/phone number.
phone number provided at time of order.
It reserves the right to restrict or prohibit orders which, in its sole judgement, it deems appropriate,
appear to have been placed by dealers, resellers or distributors.
Confirmation of the order implies acceptance of the present terms and conditions of sale, and the acceptance of the order.
acknowledgement of full knowledge thereof and waiver of its right to invoke its own
conditions of purchase or other conditions.
All the data provided and the recorded confirmation will be deemed proof of the
transaction. Confirmation shall constitute signature and acceptance of the transactions carried out between
the buyer and the seller to the exclusion of Carlos Manuel Ponte Silva.
The Company will send confirmation of the registered order by e-mail.
6. Links with third parties
The Company may give purchasers access to instruments or means of
third parties over whom it has no control or influence, and that the purchasers
choose to use under their own responsibility in accordance with the conditions established by
said third parties.
Therefore, no liability arises on the part of the Company. Any use by you
third-party tools is entirely at your own risk, and you must ensure that you
know and accept the conditions under which tools are provided by suppliers
third parties concerned.
Certain content, products and services available through the Company's service may
include elements from third parties or content displayed by third parties on the web pages.
URL links on the website may direct you to third-party websites that are not
affiliated with the Company.
The Company is not liable for any damage or injury arising from the purchase or use of
goods, services, resources, content or any other transaction carried out in
relationship with third-party websites.
Please carefully review the policies and practices of any third parties and ensure that they are in compliance with all applicable laws and regulations.
before committing to any transaction. Complaints,
concerns or questions about third-party products should be addressed to the third party in question.
question.
7. Errors, inaccuracies and omissions
In the event of information containing typographical errors, inaccuracies or
omissions that may relate to product descriptions, prices, promotions, information
offers, product shipping costs, transit times and availability, the Company reserves the right
reserves the right to correct, modify or update information, or to cancel any
orders if the information contained in the service or on any associated website is
inaccurate, at any time and without notice (including after submission of the order).
8. Withdrawal
Purchasers who are non-professional individuals benefit from the following vis-à-vis the seller
a cooling-off period of fourteen days from receipt of their order in order to
return the product to the seller for reimbursement without penalty. Please note that
return costs are to be borne by the purchaser.
Please send us a full e-mail informing us of your return to the following address: info@be-travelerz.com
9. Termination
If, in the opinion of the Company, customers fail to comply with or are suspected of failing to comply with
any of the terms or provisions of the present terms of service, the
Société may terminate this agreement at any time, without notice, as may the Vendor.
and you will remain liable for all amounts due up to and including the termination date.
10. Terms of payment
Payments made via the website are made by credit card either by : Visa,
MasterCard, AmericanExpress, Union Pay, Paypal, online banking, ApplePay, etc.
In order to minimize the risk of unauthorized access, the buyer's credit card details will be kept confidential.
are encrypted.
Once the order has been received, the Company requests a pre-authorization on the card in order to
ensure there are sufficient funds to complete the transaction.
No information concerning the financial transaction is kept or recorded.
11. Shipments
The Company ensures the sale but is not responsible for the shipment of ordered products.
via the website. The Seller ships products mainly from China. Transportation
of the goods is entrusted to another logistics company chosen by the seller.
Products are shipped directly to the customer's home.
12. Delivery
Deliveries are made to the address indicated at the time of purchase confirmation, which cannot be
within the agreed geographical area.
Delivery times vary depending on how long it takes to process, check and deliver orders.
quality control within 24 to 48 hours of order confirmation and delivery.
production.
Production and delivery is indicated at the time of payment, and can vary between 5 and 15
working days.
The Seller aims to deliver orders as quickly as possible. However, from time to time
during specific periods, deliveries may take longer. Due to COVID
19 and any other customs or geopolitical constraints, due to various restrictions.
For logistical reasons, delivery may take longer than usual. All precautions
necessary for order processing and order security.
taken into account.
When the package is delivered to the carrier, it is considered to have been delivered to the purchaser, the
risk of loss or damage is transferred from the seller to the buyer. Therefore, in the event of
damage in transit, a substantiated claim must be made to the shipping agent.
carrier within three days of delivery. The responsibility of
Vendor is no longer involved, that of Carlos Manuel Ponte Silva, who has not left for the
sale is excluded in any case.
Delivery times are given as an indication only; if these exceed thirty days to
From the date of the order, the sales contract with the Vendor may be terminated and the purchaser
reimbursed.
However, in the event of delivery or other problems, the Company undertakes to do everything in its power to solve the problem.
within its power to call upon the seller and/or carrier to resolve the situation.
13. Opinions and comments
If the purchaser submits certain specific bids, proposals, such as
contest entries, or if, without our request, the customer submits creative ideas to us.
suggestions, proposals, designs or other elements, online, by post or by e-mail.
electronic, postal or otherwise, the customer accepts that the Company, edits, copies, publishes,
distributes, translates and uses in any way, on any support, the comments which are
submitted and waives all claims to intellectual property, payment or
compensation to the company to which it transfers any rights.
The Company is under no obligation to keep any comments confidential; to
pay compensation for any comment; or respond to any comment. Visit
comments are the responsibility of the author.
The company may, but is not obliged to, monitor, modify or delete any content it deems appropriate.
illegal, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable
or violates the intellectual property of a party or these terms and conditions
use.
The buyer agrees that comments may not violate the rights of others, including those of
copyright, trademark, privacy, publicity or any other intellectual property right.
or property.
The buyer further agrees that his comments will not contain any content
defamatory or otherwise unlawful, offensive or obscene, nor any computer virus or other
malicious software likely to affect in any way the functioning
of the website or any advertising, solicitation or commercial, religious or political content,
taking people or institutions to task, conflicting or irrelevant messages.
The purchaser may not use a false e-mail address, false identity, pretend to be
someone other than himself or mislead on all or part of the information it
(age, status as a trader or not, gender, location, etc.), or to mislead or deceive.
the Company or a third party as to the origin of a comment.
The buyer is solely responsible for the comments made and their accuracy. The Company
assumes no responsibility for comments published by the customer or others.
14. Warranty
If you have a complaint about your order, please contact customer service by e-mail at
the address info@be-travelerz.com as soon as possible after receipt of your parcel. in order to allow the
Company to inform the Vendor and/or the Carrier where appropriate.
The warranty given by the Vendor cannot be exercised after 30 days from the date of purchase.
the date of receipt.
In the event of non-conformity of a product sold, it may be returned to the Vendor via whom the
will be reimbursed.
Any claim for an order will be impossible after 60 days from the date of the order.
billing.
15. Liability
When selling online, the Seller assumes responsibility and the Company limited to
to provide the platform hosted by Infomaniak Network SA, is bound by an
obligation of means, it may not be held liable for any damage resulting from
use of the Internet network, access to third-party content, network or hardware problems
configuration such as data loss, intrusion, viruses, service interruptions or other problems
involuntary.
16. Personal data
The submission of personal information via the website is governed by the following policy
privacy policy.
17. Intellectual property
All information and content related to items displayed on the website, including, the
prices, details, dimensions, weights, descriptions and specifications of the items are
translated by us from information obtained from the Seller's own sources and the
articles or related information are not owned, manufactured, sold or approved by
the Seller.
The collection, arrangement and assembly of all content on the website belong to
exclusively to the Company.
18. Dispute resolution
If disputes arising under this agreement cannot be settled within 30 days of their
parties in dispute agree to submit such disputes to Swiss law and the laws of the
Swiss jurisdictions.
19. Applicable laws
This agreement shall be governed by and construed in accordance with the laws of Switzerland. If the purchaser is resident in a
countries of the European Union, he also benefits from the rights protecting him under the
mandatory provisions of the law and applicable provisions of the country of residence.