Privacy policy
This Privacy Policy describes how we collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Last updated: April 2023
1. INTRODUCTION
This website (hereinafter referred to as the "Website") is owned by Shenzhen Chimera Technology.
Co. Ltd S.à.r.l, (hereinafter, "the Company") and is hosted by Infomaniak Network SA (hereinafter,
the "Host"). The Host provides the online e-commerce platform
allowing the sale of our products and services.
When you visit this website, the company Carlos Manuel Ponte Silva collects certain data.
information about your device, about your interaction with this site, as well as
information required to process your purchases. Additional information
may be collected when you contact our customer service department.
The person responsible for processing your personal data collected on our website is
Infomaniak Network SA. you can contact at the following e-mail address:
support@infomaniak.com.
Infomaniak Network SA undertakes to protect the personal data it collects in order to
your use of our website and not to transmit such personal data to a third party
without your prior knowledge.
This privacy policy (hereinafter, the "Privacy Policy") has been
designed to help you understand what information we collect, why we collect it and how we use it.
and to explain how you can update, manage, export and use the information
delete your information.
The purpose of this Privacy Policy is to inform you about our privacy practices.
collection, use and disclosure of your personal information and data.
collected as a result of your use of our website, as well as on the content and content
how to exercise your rights in this respect.
Carlos Manuel Ponte Silva ensures the protection of your personal data and of your privacy.
in compliance with Swiss and European privacy regulations.
matter.
Your express consent to the Privacy Policy is required and necessary for us to
to enable us to process your order(s) and to ensure an optimal browsing service,
and best suited to your needs.
Accordingly, by browsing our website, you agree to read and accept
our Privacy Policy.
Your personal data may be collected and processed,
in particular as a result of your browsing on our website, but also as a result of any
any order(s) you place on the site and in connection with any order(s) you place on the site.
your request(s) to our customer service department.
The data likely to be collected and processed includes the following:
1) Data relating to your identity: ∙ Last name(s) and first name(s); ∙ Postal address (billing address and delivery address); ∙
Email address; ∙ Phone number.
2) Data relating to the means of payment used to place the order: ∙ Credit card number; ∙ Credit card expiration date; ∙ Bank details.
3) Data relating to the follow-up of the commercial relationship: ∙ Your order number; ∙ History of your purchases; ∙ Your possible requests to the customer service; ∙ Your preferences and interests in connection with the services and products offered on our
site;
4) Electronic identification data: ∙ IP address ∙ Other browsing information relating to your terminal.
3. USE OF COOKIES
We use cookies and other unique identifiers.
A "cookie" is a small amount of information that is downloaded to your computer or other device.
on your device when you visit our site.
We use a number of different cookies, including functional cookies,
performance, advertising, social media or content.
Cookies" improve your browsing experience by enabling the website to
remember your actions and preferences.
Cookies" also provide information about how you use our website.
website, for example if this is your first visit or if you are a regular visitor.
The following cookies are used to optimize your experience on our website and to
to provide you with our services: please refer to the table and information published on
the site.
The length of time that a "cookie" remains on your computer or mobile device is determined by the number of hours that the cookie remains on your computer or mobile device.
connection depends on whether it's a "persistent" or a "persistent" cookie.
session".
Session cookies last until you stop browsing our site.
website.
Persistent cookies last until they expire or are deleted.
Most of the cookies we use are persistent and expire within 30 minutes.
two years from the date of download to your device.
You can control and manage cookies in several ways. For example, you can
modify your browser settings. Please note, however, that deleting or modifying your
blocking "cookies" may adversely affect your experience as a user of our website and that
some parts of it may no longer be fully accessible.
You can choose which cookies you want to enable and which cookies you want to disable.
at any time.
You can give or refuse your consent to the use of different categories of information.
"We do not accept cookies that are not strictly necessary. You also have the option of removing
your consent at any time.
Please note that we cannot guarantee that the e-commerce platform
on our website works correctly if you choose not to accept
certain cookies. In fact, certain functions may be lost or certain pages may be deleted.
may no longer be displayed.
The cookies we use are in no way likely to transmit viruses.
computerized.
The "cookies" we use cannot extract information from your hard drive.
personal information that can be used to identify you.
We use "cookies" for the sole purpose of collecting information, in accordance with
this Privacy Policy, and, in no way, any personal information about you.
or nominative allowing you to be identified without your consent.
In addition, blocking cookies does not prevent the sharing of information with third parties.
To exercise your rights or to object to certain uses of your data
collected about you as a result of your use of our site, please contact
Infomaniak Network SA, which is solely responsible for processing this information, at the following e-mail address
support@infomaniak.com.
27
4. PURPOSES OF COLLECTING YOUR PERSONAL DATA
If you decide to use our website, you agree that we may collect, use and disclose your personal information.
we disclose information about you in a strictly limited manner and only in the
conditions defined in this Privacy Policy.
Personal information about you may also be collected when you
you communicate with the company Carlos Manuel Ponte Silva and that you provide, by
for example, your contact details.
Your personal data, as defined in this Privacy Policy, are
collected on the basis of your explicit consent. It is also collected for the purposes of
the execution of your order(s) or because they meet a legitimate interest of the
Carlos Manuel Ponte Silva company.
Your personal data may be collected for the following purposes:
1) Handling your questions and requests for information;
2) The supply and delivery of products and/or services that you have purchased from us.
site ;
3) The management of your online orders and the delivery of these orders as well as
applicable warranties ;
4) Processing your payment information;
5) Guaranteeing the security of online transactions, preventing fraud and abuse
payment incidents ;
6) Customer relationship management and optimization ;
7) Drawing up a profile of you in order to better analyze your
consumer trends and preferences;
8) Subject to your consent, to send you information about our products and services.
offers, news and events (newsletters, invitations and other publications) ;
9) To improve the operation of our website;
10) To offer you personalized services;
11) Detecting potential risks or fraud ;
12) Management and response to repair requests, and provision of services
after-sales service.
5. RECIPIENTS OF YOUR PERSONAL DATA
Your personal data is collected by the company Carlos Manuel Ponte Silva.
Carlos Manuel Ponte Silva will not divulge any personal or business information to third parties.
financial information concerning you only to the following actors and in the following specific situations.
28
Your personal data may be disclosed to our service providers. Visit
In fact, we sometimes use third parties as service providers, which enables us to
to carry out specific activities on our behalf.
Any information or data that may be communicated to our service providers
is intended to guarantee full performance of the sales contract concluded on our website.
One example is the delivery service, provided by service providers such as DHL,
UPS or another national postal service needs basic information from you, such as your name and address.
your first and last name, your delivery address and your telephone number. The communication of
this information is necessary to enable the seller to fulfil its obligations to
customs clearance and delivery in connection with the orders you have placed with us.
website.
Your personal data may also be communicated to subcontractors for the following purposes
technical and/or logistical reasons (e.g. carriers, service providers, etc.).
and maintenance of our website, payment service providers, third parties and
fraud management organizations, technical service providers in charge of sending emails,
etc.).
Your personal data may also be disclosed to the host for commercial purposes.
of our website "Infomaniak Network SA".
Your personal data may also be disclosed for logistical purposes to the
seller of products marketed on our website, namely the company Shenzhen Chimera
Technology C., Ltd. a company incorporated under the laws of China with its registered office at 25D, Block
A, 1866 Lvjing Residence, Minzhi Street, Longhua New District, Shenzen City, China.
Please also note that we use Google Analytics to better understand our customers' needs.
understand the trends, needs and preferences of customers who use our website.
Learn more about how Google Analytics uses your personal information,
click here: https://tools.google.com/dlpage/gaoptout. However, you can also
deactivate Google Analytics by clicking below:
https://tools.google.com/dlpage/gaoptout.
We share with our advertising partners information about your use of
on our website, on your purchases and on your interactions with advertisements on other websites
products and/or services marketed on our website. `
We collect and share some of this information directly with our partners
and, in some cases, through the use of cookies or other technologies.
similar.
For more information on how targeted advertising works, please consult
information published on the Network Advertising Initiative ("NAI") page at
next :
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
29
Please note that you can deactivate targeted advertising on the following sites
click on the link below:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized
ads]
In addition, you can deactivate some of the targeted advertising services by
visiting the Digital Advertising Alliance opt-out portal at the following address
http://optout.aboutads.info/ .
Finally, we may communicate your personal data to third parties.
where such disclosure is required by law, regulation or in the interests of the company.
by court order.
6. HOW LONG WE KEEP YOUR PERSONAL DATA
We undertake to use your personal data only for as long as necessary for the purposes for which they were collected.
necessary for the purposes described in point 4 of the Privacy Policy.
Confidentiality.
Your personal data, collected and processed in the context of the "
Contact ", will only be kept for the duration of the processing of your request.
Data relating to your orders will, in principle, be kept by Carlos
Manuel Ponte Silva for a period not exceeding the statutory limitation periods
applicable. As soon as your customer account is closed, this data will be archived or deleted.
will be destroyed if the said time limits have expired.
Your bank details will only be kept securely and for the duration
necessary for the validation of your order and payment. Your bank details will be
then immediately destroyed.
In all cases, you have the right to close your customer account at any time and/or to
unsubscribe from our website newsletters.
To do so, please contact our customer service department by e-mail at the following address
info@be-travelerz.com. You can also unsubscribe by clicking on the unsubscribe link.
attached to each of our newsletters.
7. PROCESSING OF YOUR PERSONAL DATA
The personal information collected as a result of your use of our website will be
initially processed in Ireland. They will then be transferred outside Europe to
storage and further processing, particularly in Canada and the USA.
For more information on how to ensure data transfer compliance
personal to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27
30
2016 on the protection of natural persons with regard to the processing of personal data.
and the free movement of such data, and repealing Directive 95/46/EC
(hereinafter, "RGPD"), you can consult the RGDP white paper written by our partner
Infomaniak Network SA.
Please note that your personal data will also be disclosed to and processed by the
Chinese company Shenzhen Chimera Technology C., Ltd., seller of products and services
marketed on our website, in order to ensure the delivery of your orders.
Only personal information relevant to the dispatch of your orders will be included.
processed.
8. CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL DATA
Our partner Infomaniak Network SA, which hosts our website, has implemented
appropriate technical and organizational measures to ensure confidentiality and
security of your personal data.
Consequently, Infomaniak Network SA guarantees that the transactions concluded on our website
are protected by SSL encryption.
9. YOUR RIGHTS REGARDING YOUR PERSONAL DATA
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27
2016, as well as the relevant national regulations in force, you are entitled to a
right of access and rectification of the personal data collected about you.
concerning.
You also have the right to request the deletion of your personal data.
and the right to object to their processing.
You also have the right to obtain the restriction or portability of personal data that
to the extent applicable.
You may object to the processing of your personal data on the following grounds
or at any time, in the context of an objection to the use of your data.
for commercial purposes. You can also give us instructions on
what happens to your personal data after your death.
You have the right to obtain the rectification of any inaccurate data and to
complete any incomplete information.
You may object to your personal data being used for the following purposes
draw up your customer profile. In this case, you will no longer be able to benefit from offers or
personalized services on our website.
You can exercise these rights with regard to your personal data collected on our website.
website, directly, by sending an e-mail with your request to the address
next: info@be-travelerz.com
31
In the event that the personal information relating to your postal address and/or your
change your e-mail address, we kindly ask you to update this information.
information.
This is essential to facilitate shipment and to ensure that your goods are actually received.
orders and to contact you if necessary in connection with such orders.
Carlos Manuel Ponte Silva may also keep a copy of communications.
with the users of our website, including all answers to your questions, and
comments sent by our customer service department.
10. APPLICABLE LAW - DISPUTES
This Privacy Policy is governed by Swiss law.
Any dispute arising from the application or interpretation of this Privacy Policy shall be settled by the parties.
Confidentiality will be resolved exclusively by the competent Swiss courts, subject to
special rules of territorial jurisdiction, such as, in the event of a dispute with an
consumers residing in the European Union.
In the latter case, the courts of the consumer's place of residence will have jurisdiction,
exclusive competence.
11. MODIFICATION OF THE PRIVACY POLICY
We reserve the right to update this Privacy Policy to
reflect any future changes in practices, legislation and regulations
and for operational reasons.
12. CONTACT
For more information about our privacy practices, if you have any questions, please contact us.
If you have any questions or would like to make a complaint, please contact us at
e-mail to info@be-travelerz.com